Contact us
We are always happy to hear from you.
At ZenBambooHome, customer satisfaction and thoughtful support are an important part of our brand experience. Whether you have questions about products, shipping, orders, collaborations, or general inquiries, our team is here to assist you as quickly and carefully as possible.
We believe communication should feel just as calm and welcoming as the products we offer.
Please feel free to contact us anytime.
Customer Support
Email: support@ZenBambooHome.store
Phone: (888) 876-6262
Business Address:
ZenBambooHome
1137 Rue St Gérard
L'Ancienne-Lorette, QC
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Please allow additional response time during weekends, holidays, or peak shopping periods.
Order Assistance
For faster support regarding existing orders, please include:
- Your order number
- Full name
- Email address used during checkout
- A brief description of the issue
This helps our support team assist you more efficiently.
Product Questions
Need help choosing the right product?
We are happy to answer questions about:
- Materials
- Product sizing
- Chopstick styles
- Dining collections
- Bamboo accessories
- Care instructions
- Shipping details
Our goal is to help you create a calm and beautiful dining experience that fits your lifestyle.
Wholesale & Partnerships
For wholesale inquiries, collaborations, restaurant supply opportunities, or business partnerships, please contact:
We are always excited to connect with businesses and creators who appreciate minimalist living, natural materials, and thoughtful design.
Our Philosophy
ZenBambooHome is inspired by simplicity, balance, and the quiet beauty of everyday living.
We strive to provide not only quality bamboo and wooden products, but also a peaceful and welcoming shopping experience built on trust, care, and authenticity.
Thank you for choosing ZenBambooHome.