Terms of service

These Terms of Service govern your use of the ZenBambooHome website and services.

By accessing or using our website, you agree to comply with these Terms.

If you do not agree, please do not use our services.

1. Website Use

You agree to use this website only for lawful purposes.

You may not:

  • Violate laws or regulations
  • Engage in fraudulent activity
  • Interfere with website functionality
  • Attempt unauthorized access to systems or data
  • Use automated systems to scrape or copy content

2. Product Information

We make every effort to display products accurately.

However, we cannot guarantee:

  • Exact color representation
  • Precise dimensions due to manual measurements
  • Packaging variations
  • Availability at all times

Minor differences between product images and actual items may occur.

3. Pricing & Availability

Prices may change without notice.

We reserve the right to:

  • Modify or discontinue products
  • Correct pricing errors
  • Refuse or cancel orders
  • Limit quantities purchased

If an order is canceled after payment, a refund will be issued.

4. Orders & Billing

By placing an order, you confirm that:

  • Your payment information is accurate
  • You are authorized to use the payment method
  • The order is legitimate

We reserve the right to reject suspicious or fraudulent transactions.

5. Shipping & Delivery

Estimated shipping times are not guaranteed.

Delivery delays may occur due to:

  • Customs processing
  • Weather conditions
  • Carrier delays
  • High seasonal demand

ZenBambooHome is not responsible for delays outside our control.

6. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Text
  • Branding
  • Graphics
  • Design elements

are the property of ZenBambooHome and may not be copied or reproduced without permission.

7. Limitation of Liability

To the fullest extent permitted by law, ZenBambooHome shall not be liable for:

  • Indirect damages
  • Incidental losses
  • Loss of profits
  • Delayed deliveries
  • Third-party service interruptions

Use of our products is at your own discretion and responsibility.

8. User Conduct

Users may not submit:

  • False information
  • Harmful content
  • Illegal material
  • Spam or malicious code

Violation of these terms may result in service restriction.

9. Governing Law

These Terms shall be governed by applicable laws of Canada and Quebec, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of revised Terms.

11. Contact Information

ZenBambooHome
1137 Rue St Gérard
L'Ancienne-Lorette, QC

Email: support@ZenBambooHome.store
Phone: (888) 876-6262